Refund Policy – resortwearus.com

1. Return Eligibility

We accept returns within 14 days of delivery for:

  • Unworn, unwashed items with original tags
  • Merchandise in original packaging
  • Non-final sale items (clearly marked at checkout)

2. How to Return

  1. Log in to your account at resortwearus.com
  2. Go to “Order History” and select items
  3. Print the prepaid return label
  4. Ship within 5 business days

3. Refund Processing

  • 5-7 business days after we receive your return
  • Original payment method credited
  • $6.95 return fee deducted (US orders)

4. Non-Returnable Items

  • Swimwear (if hygiene liner removed)
  • Final sale/clearance items
  • Customized/personalized pieces
  • Gift cards

5. Damaged/Defective Items

Contact us within 48 hours with:

  1. Photos of the issue
  2. Order number
  3. We’ll email a free return label

6. International Returns

  • Customer pays return shipping
  • Original duties/taxes non-refundable
  • Refunds in original currency

7. Store Credit Option

Choose credit for:

  • 10% bonus on return value
  • No return fees
  • Instant digital credit

For help: resortwearus.com/contact
Updated: [Month/Year]

Key Notes:
✓ Tags must be attached
✓ Swimwear returns require intact hygiene liners
✓ Holiday returns extended to Jan 15 for Dec purchases